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[FAQ] How can I set up a conference or how many participants can be in the conference?, Click here to find out!
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‎10-28-2011 08:57 AM

HP Recommended

Hey there I have the IP 650 SoundPoint and we recently got our own phone system and I cannot get the phone to get to where I can manually put in or to do a complete flash of memory .  We have tried to reboot then hit 468* and the it looks for server and what not and comes back to can not find, what can I do to get this to work? Thanks

5 REPLIES 5

‎10-28-2011 08:45 AM

HP Recommended

Hey there I have the IP 650 SoundPoint and we recently got our own phone system and I cannot get the phone to get to where I can manually put in or to do a complete flash of memory .  We have tried to reboot then hit 468* and the it looks for server and what not and comes back to can not find, what can I do to get this to work? Thanks

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‎10-28-2011 09:04 AM

HP Recommended

how do you flash the firmware????

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‎10-29-2011 03:22 AM

HP Recommended

Hello jleslie,

welcome to the Community.

We kindly encourage users in the FAQ to use the search function first before posting a new Issue as many questions have already been answered.

 

I have also moved your seperate post into one post.

 

Please get back if the FAQ does not solve your issue.

 

Best Regards

 

Steffen Baier

 

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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‎11-17-2011 03:13 PM

HP Recommended

It would have been helpful if you said where the answers were found the the FAQ section.

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‎11-18-2011 01:06 PM

HP Recommended

Hello Hycomp,

 

welcome to the Polycom community.

 

It would be helpful if you could be more specific in your query and post a new Post so I or other members of the community can point/direct you to the right area.

 

Best Regards

 

Steffen Baier

 

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.