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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎08-20-2024 01:57 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

HI

I have this problem that I want to update my polycom phone's frameware (VVX310 &311) without entering the web with IP.

is there any chance that hp has a software and an application for that?

1 REPLY 1

‎08-20-2024 02:01 AM

HP Recommended

Hello @sadra25 ,

 

welcome to the HP Poly community.

 

From our VoIP FAQ:

 

Oct 7, 2011 Question: How can I set up my Phone / Provisioning / Download / Upgrade / Update / Downgrade Software?
Resolution: Please check => here <= and you need Poly Lens now to get access to Poly Software.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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For HP products please check HP Support.

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