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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎12-19-2023 09:59 PM

HP Recommended

Hey,

 we are using polycom vvx 501. we are unable to provision the device and it is is reboot cycle. It says application not present.

 

Cheers

1 REPLY 1

‎12-20-2023 01:08 AM

HP Recommended

Hello @shaaza ,

 

welcome to the HP Poly community.

 

Our VoIP FAQ has this post:

 

Sep 27, 2012 Question: I get the message “Error application not present / Application not Found” on my phones screen

Resolution: Please check => here <= or => here <= and ensure you are not using a TFTP server

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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