real presence trio 8800 content sharing vscene

Anonymous · ‎10-06-2016

hi, I have my polycom trio 8800 connected to "Vscene" through sip and am able to use it within a call on there, However when i go to share content from another device within the meeting i cannot see the content ,instead all i get is a black screen and then after a while it goes back to the polycom background. I have spoken to someone at "Vscene" who can see from their end that the problem was caused by "resolution mismatch for content sharing channel" . The UC Version on the unit is 5.4.3.2389.

Thanks

Daniel

SteffenBaierUK · ‎10-06-2016

Hello Daniel,

welcome back to the Polycom Community.

Did you ever solve this issue => here <= as this talks about Skype for Business but in this new topic you talk about SIP?

In addition who is Vscene?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Anonymous · ‎10-06-2016

No, didn't get that issue sorted so decided to go with our original plan of using vscene and sip instead, this link might explain better who vscene are https://www.jisc.ac.uk/vscene

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