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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎02-19-2020 10:17 AM

HP Recommended

There is a pretty useful feature that allows remote capture on a Polycom phone - https://community.polycom.com/t5/VoIP-SIP-Phones/FAQ-How-can-I-capture-the-network-traffic-of-the-ph...

 

But apparently Wireshark for macos doesn't have remote interface option. Is there a workaround for Macs?

 

Thanks!

2 REPLIES 2

‎02-25-2020 11:41 AM

HP Recommended

Just following up if there's a solution for this.

Thanks!

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‎02-26-2020 12:36 AM

HP Recommended

Hello @notonlyeveryone 

 

this is not really a Poly issue as we do not supply the tool you are after. Utilizing a popular search engine finds many results >here< pointing the issue to the version of libpcap used on the Mac.

 

I suggest you post this in a relevant forum and then come back with an update to share here.

 

Best Regards

 

Steffen Baier

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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