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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎09-23-2024 02:47 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

HI 

I wanted to enable snmp for vvx311 version 6.4.6 

and my polycom phone's web console doesn't have snmp tab for enabling snmp.

would you guys please help me with it?

I tried many things but I couldn't make it work.

please send me manual and mib.

thank you.

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-23-2024 02:49 AM - edited ‎09-23-2024 02:50 AM

HP Recommended

Hello @sadra25 ,

 

welcome to the HP Poly community.

 

Please ensure you update your old post(s) >here<

 

From our VoIP FAQ:

 

Oct 30, 2017 Question: Do Poly IP Phone support SNMP?

Resolution: Poly Edge E, Edge B, Rove, CCX, Poly VVX, Poly Trio, Poly SoundStation IP or SoundPoint IP phones do not support SNMP.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

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2 REPLIES 2

‎09-23-2024 02:49 AM - edited ‎09-23-2024 02:50 AM

HP Recommended

Hello @sadra25 ,

 

welcome to the HP Poly community.

 

Please ensure you update your old post(s) >here<

 

From our VoIP FAQ:

 

Oct 30, 2017 Question: Do Poly IP Phone support SNMP?

Resolution: Poly Edge E, Edge B, Rove, CCX, Poly VVX, Poly Trio, Poly SoundStation IP or SoundPoint IP phones do not support SNMP.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎09-23-2024 02:51 AM

HP Recommended

thank you for your answer

Was this reply helpful? Yes No
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.