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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended
VVX IP 350
Other

Polycom phones are loosing their local contacts even though I am allowing changes to the local directory. 

 

firmware is: 6.4.3.5814

feature.directory.enabled is 1 

1 REPLY 1
HP Recommended

Hello @Smithville_jess ,

 

welcome to the HP Poly community.

 

Does the server allow upload? You can troubleshoot using Copy and Curl logging levels.

 

Best Regards

 

Steffen Baier

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