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HP Recommended
envy
Microsoft Windows 10 (64-bit)

ok here are the questions, I purchased this HP envy about a little more than a year and since day one have been nothing but issues took it back to Best Buy 4 times  for different issues their check it and resolved nothing, only that there can't replace it because It got to be for the same issue at least 3 times I said still the same issue and more  issues  arise every day, but no luck I got fed up and never got back stressful Depression and upset after  spending a high amount of money in a worthless computer,1rs issue Constantly disconnecting for internet not able to  finish anything, never fixed still the same issue 2nd issue speakers dint work never resolved 3rd issue screen turning black, need to restart 4th issue microphone there don't work I can hear but none hear me and I purchased a different 2 headsets and still the same issue nothing has been done, so my question aside the issues have clients  need or must deal with a lemon computer because this is a Lemon expensive Lemon $1700.;dollars or should I give up  and slam it against the wall ?or should I place this  on FACE BOOK TWEETER AND MANY OTHER MEDIAS ,you tell me Im already to my neck of so much going around , neither Microsoft can find there issue so waiting for some one  to respond asap , thank you 

3 REPLIES 3
HP Recommended

@FrankJimenez 

 

Our community cannot - and should not - respond to most of your comments.

 

We can provide help with individual issues to the best of our knowledge.

 

That said,

 

  • I have submitted a request that someone take a look.

Worth Noting

  • Please know that our Community is not HP Technical Support.
  • Our request for assistance on your behalf does not influence the outcome:  Our request is not a magic back door into HP.
  • The time frame (how long it takes) for a response is not controlled by the Community.
  • When there is a response, a Community moderator / agent will (should) post back on this thread before using other methods to contact you. 

 

Note to those reading:

  • Do not contact random numbers posted in a public or private message by “new members”.  Vermin are looking for victims – don’t be next.
  • Please do not post any personal or case information here - we cannot make use of the data. 
  • Posting personal information at a public site increases your risk from rats and scammers.

 



Thank you for participating in our HP Community .

We are a world community of volunteers dedicated to supporting HP technology.

 

Dragon-Fur

HP Recommended

well are you ofended because Im telling the true , I can see that you are  a part or never had an issue  with you computer , and realize Im upset and stressed as  hell try every road to resolve it and none cares very easy sale grabage and  turn around after  ripping me off

 

HP Recommended

Hi @FrankJimenez

 

Welcome to the HP Support Community. I understand your concern and I have brought your issue to the attention of an appropriate team within HP.

They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact.

 

Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here:

https://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/How-To-Send-A-Private-Messa...

 

Thank you for visiting the HP Support Community.

KUMAR0307
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.