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Microsoft Windows 10 (64-bit)

ok here are the questions, I purchased this HP envy about a little more than a year and since day one have been nothing but issues took it back to Best Buy 4 times  for different issues their check it and resolved nothing, only that there can't replace it because It got to be for the same issue at least 3 times I said still the same issue and more  issues  arise every day, but no luck I got fed up and never got back stressful Depression and upset after  spending a high amount of money in a worthless computer,1rs issue Constantly disconnecting for internet not able to  finish anything, never fixed still the same issue 2nd issue speakers dint work never resolved 3rd issue screen turning black, need to restart 4th issue microphone there don't work I can hear but none hear me and I purchased a different 2 headsets and still the same issue nothing has been done, so my question aside the issues have clients  need or must deal with a lemon computer because this is a Lemon expensive Lemon $1700.;dollars or should I give up  and slam it against the wall ?or should I place this  on FACE BOOK TWEETER AND MANY OTHER MEDIAS ,you tell me Im already to my neck of so much going around , neither Microsoft can find there issue so waiting for some one  to respond asap , thank you 

HP Recommended



Our community cannot - and should not - respond to most of your comments.


We can provide help with individual issues to the best of our knowledge.


That said,


  • I have submitted a request that someone take a look.

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HP Recommended

well are you ofended because Im telling the true , I can see that you are  a part or never had an issue  with you computer , and realize Im upset and stressed as  hell try every road to resolve it and none cares very easy sale grabage and  turn around after  ripping me off


HP Recommended

Hi @FrankJimenez


Welcome to the HP Support Community. I understand your concern and I have brought your issue to the attention of an appropriate team within HP.

They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact.


Additionally, keep in mind not to publicly post personal information (serial numbers and case details).


If you are unfamiliar with how the Community's private message capability works, you can learn about that here:



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