cancel
Showing results for 
Search instead for 
Did you mean: 
catwoman48
Level 1
6 5 0 0
Message 1 of 5
457
Flag Post

Need audio driver for desktop 610-1150y that works with Windows 10

HP Recommended
TouchSmart 610-1150y
Microsoft Windows 10 (64-bit)

Updated to Windows 10 several years ago, computer has worked flawlessly until very recent connection problems affecting my ability to work remotely via Citrix.  MS Tech Support did Windows 10 complete reinstall and update yesterday, and I now have NO AUDIO.  As my audio was working perfectly two days ago, I refuse to believe that this computer - which is otherwise in perfect condition - cannot now give me sound.  Any ideas?  I hate to have to purchase a new computer just because of a driver incompatibility issue.  Surely there is a solution????

4 REPLIES 4
Prométhée
Level 16
Level 16
3,535 3,493 382 1,530
Message 2 of 5
Flag Post
HP Recommended

Hello
Try this:

IDT High Definition Audio Driver Update

6.10.6429.0 Rev. A18.7 MBNov 9, 2012Download

For the installation you must use the privileges, right click on the file, then install as administrator

 


Expert volontaire :Forum Fr 17-10-2009 :

Please remember to mark the answers this can help other users:
please click on the accept as solution button if message provided an answer to the problem

0 Kudos
Paul_Tikkanen
Level 21
Level 21
129,047 119,225 19,462 29,745
Message 3 of 5
Flag Post
HP Recommended

Hi, @catwoman48 

 

If the above driver that Prométhée posted doesn't work, this W10 IDT audio driver for newer model desktop PC's often works on older ones like yours.

 

Restart the PC after installing the driver.

 

VERSION: 6.10.6504.0     July 03, 2015

 

ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

catwoman48
Author
Level 1
6 5 0 0
Message 4 of 5
Flag Post
HP Recommended

Thanks to the responders for their kindness!  I will keep those driver links in case I need them in the future.

 

After neither Microsoft nor HP could provide me with a solution, I.e., an audio driver that would work with my newly reinstalled Windows 10 to give me back sound on my aging desktop, I was not willing to give up.  A little more Googling located a solution in a 2015 Windows forum.  Worked like a charm!  No further problems with my computer.  Still going strong almost 8 years now!

https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/updated-to-windows-10-and-my-b...

 

0 Kudos
GregDeM
New member
1 1 0 0
Message 5 of 5
Flag Post
HP Recommended

Thanks very much. IT WORKED, after struggling with this no sound problem for over a week every day.

This all started after resetting the computer and reinstalling Windows due to problems. The driver was removed and could not find one that worked.

Thank you!

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation