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02-01-2020 02:15 AM
HP Support on computer displayed update to BIOS. Chose that and installed. BIOS update has gone into loop.
It doesn't cross the second stage of reboot after updating. End up with blank screen.
What is the solution?
02-01-2020 09:58 AM
First:- Turn off the computer, press and hold the PWR button for 4 seconds.
Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.
Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat; Re-Connect the AC adapter.
NOW begin checking/testing/proving the Hardware is fit for purpose.
Power on your PC, press ESC (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).
02-02-2020 03:07 AM