Boot Device Not Found

[SM715]

Same message except mine passed the hard drive check but failed the memory test. It gave me a failure ID# and a product ID number.  When I told HP support website it said I needed a new part but when it sent me to the HP part store it gave me a list of products for a HP computer.  I have no idea what product I'm supposed to buy.

[praveen196]

@ayaayaaya & @SM715 Welcome to HP Community!

I understand that you are getting a boot device not found message. 

In that case, please perform the hard drive test and let us know the failure code.

Hard Drive test 
 

1) Shutdown the computer.  

2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears.  

3) Press F2 once.  

4) Go to the Component test.  

5) From the list, run the Hard Drive (extensive) test.  

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

[Zcery]

I have same issue "Boot Device Not Found"

How can I resolve it , I even cant get into recovery option . I tried many time pressing "F11" key.

Help me please I have a lot to do in the quarantine .

Looking for your response

Thanks

[praveen196]

@Zcery Welcome to HP Community!

I understand your concerns.

Please provide the product number.

Have you performed the hard drive test and checked?

If you have not performed the hard drive test. Please perform the hard drive test and let us know the result.

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

[ramjagan]

Hi, I am also getting Boot device not found error. After Power on repeatedly press esc and F2. Ran the Memory Test- Passed and Hard drive check- Failed. 

Please help.

I am worried as I am completely depend upon my laptop for work during this quarantine 😞

Request your help at priority.

[praveen196]

@ramjagan Welcome to HP Community!

I understand that you are getting a boot device not found error message.

Please provide the product number.

Please let us know if are getting any failure code.

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

[Felix_Handoyo]

Hi, my laptop just have same problem for these 2 days. I did memory test the result was passed, however, I did the hard drive test that the results showed no hard drive installed. What should I do now?

My laptop is HP Envy Spectre x360 13 and the product number is Z4Z22UA#ABA. 

Thank you for help me. 

Best,

Felix

[praveen196]

@Felix_Handoyo

Thank you for the update.

In that case, I would suggest you perform the system recovery.

Have a nice day!!

[H3art_]

Hello I’m also having this same issue as well. Boot device not found. Please help it’s been going on for a week. 

[praveen196]

@H3art_

I understand your concerns.

Please provide the correct product number.

Please perform the hard drive test and let us know the failure code.

Hard Drive test 
 

1) Shutdown the computer.  

2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears.  

3) Press F2 once.  

4) Go to the Component test.  

5) From the list, run the Hard Drive (extensive) test.  

Have a nice day!!