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Reuben11
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Message 1 of 33
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Solved!

Boot Device Not Found

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Hp All-in-One
Microsoft Windows 10 (64-bit)

I turn on my PC. I get a blue screen. It says Boot Device Not Found

 

Please install an operating system on your hard disk . .My pc is only 2yrs old .

32 REPLIES 32
Grzwacz
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Message 2 of 33
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Greetings,

Welcome to the forum.

I am not a HP employee.

 

Run HP Diagnostics (Link).

 

Start the PC. Tap "ESC".

 

Then select "F2".

 

Choose System Tests.

 

It would not hurt to dissemble the chassis and check connections to the HDD.

 

Regards

 

 

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Reuben11
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I ran the diagnostics.

the hard disk tested ok with long test. I will open up the case to check connections. will let you know what I find. Thanks

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Reuben11
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not quite sure how to get in . I don't see any screws

 

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Reuben11
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I checked the hard disk connections .they are all ok.

still getting same screen.

 

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Grzwacz
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Hi,

 

The hardware test you ran says you're okay but you get a blue screen error message. Physical connections to the drive look good. Is the blue screen a BIOS blue screen or a Windows startup error blue screen?

 

The cause has to be either a bad HDD or a Windows problem.

 

This site (Link) has many tips on troubleshooting Windows startup problems. You have to scroll down to or click on the No Desktop Access link for tips on creating Windows 10 installation media.

 

You can use this USB stick to troubleshoot Windows startup problems.

 

The HDD could be bad even though diagnostics tell you otherwise.

 

You may have to attempt data recovery on the drive if you can't fix Windows and you conclude the HDD is failing. You may have to replace the drive and reinstall Windows if you don't make Windows backup images.

 

I would restore a known good Windows backup image if you do make backups. This would fix the problem if the HDD is okay.

 

Regards

Reuben11
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it's a Bios Blue Screen.

I've ordered a new hard drive . it should be here today.

 

I'm also downloading Windows 10 UEFI boot media. 

 

I will let you know how things work out after I do the installs.

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Grzwacz
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Hi,

 

Sounds good.

 

Regards

Reuben11
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Hi,

I just finished downloading the Windows10 boot media from the link you sent me .

 

Took about 1 hour to get my system working as good as new

All my programs were still on my hard drive . and they're all working. just had to setup windows and I'm now using my pc again. 

 

Thanks for your help.

I'm very happy, Reuben

ayaayaaya
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i tried to partition the hard but i accidentally deleted the windows system and the boot so i got a black screen with text / boot device not found hit f2 / 3f0 i tried the order which i got on the screen but it doesn't work. any solution please  

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