01-02-2019 03:52 PM
Any solution to this? I have had this problem off and on for years but now it is more frequent. So far hitting the power button and the escape key has worked but I want to know what is wrong and what needs to be done.
Solved! Go to Solution.
01-02-2019 04:51 PM
That's a sign that the hard drive is failing and eventuall, it will fail entirely and you will lose everything on it.
If your PC is new enough to support UEFI, you can use these steps to test the hard drive: http://support.hp.com/us-en/document/c00439024
Please report back the test results.
***Please mark Accept As Solution if my post solved your problem***
I am a volunteer and I do not work for, nor represent, HP
01-02-2019 07:19 PM - edited 01-02-2019 07:21 PM
I have escalated your concerns.
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