cancel
Showing results for 
Search instead for 
Did you mean: 
capriconuser
Level 1
9 7 0 0
Message 1 of 9
266
Flag Post
HP Recommended

Boot device not found hp core i7

Core i7
Microsoft Windows 10 (64-bit)

Hello

Today when I start my laptop then this shows an error 

Boot device not found 

So I restart and press f10  then  when I click on advanced ---》 secure boot configuration  ---》select legacy support enable and secure boot disable

Then I save changes and exit then always same error  occured.. kindly check attached screen shot 

20191014_113612.jpg

 

20191014_114859.jpg

 

20191014_114452.jpg

Image 1 : error occured

image 3: click on secure boot configuration 

Image 2 : legacy enabled and secure boot disabled

 

Bit still did not work and same error happend

8 REPLIES 8
Hibb1
Level 6
265 263 25 50
Message 2 of 9
236
Flag Post
HP Recommended

Boot device not found hp core i7

Hi,

OK, so was that the ORIGINAL configuration? As in, was it originally set to Legacy disable / secure boot enable? Sometimes this will render the OS non bootable if you change it. Same with changing from Legacy to UEFI and vice versa.

If you run the F2 diags on the HDD does it pass?

Reply
0 Kudos
capriconuser
Level 1
9 7 0 0
Message 3 of 9
224
Flag Post
HP Recommended

Boot device not found hp core i7

Ok I did this but same error occured and yes this is original configuration...20191014_154629.jpg

 

 

Reply
0 Kudos
Level 15
Level 15
9,671 9,667 908 2,642
Message 4 of 9
215
Flag Post
HP Recommended

Boot device not found hp core i7

When it goes to the first screen posted and suggests F2 to run the Diagnostics, What is the outcome for those tests?

{---------- Please click the "Thumbs Up" to say thanks for helping.
Please click "Accept As Solution" if my help has solved your problem. ----------}

This is a user supported forum. I am a volunteer and I do not work for HP.
Reply
0 Kudos
capriconuser
Level 1
9 7 0 0
Message 5 of 9
213
Flag Post
HP Recommended

Boot device not found hp core i7

When I press f2 this shows this.. and also I tried these options but none of them worked...

 

20191014_160012.jpg

 

Reply
0 Kudos
Level 15
Level 15
9,671 9,667 908 2,642
Message 6 of 9
208
Flag Post
HP Recommended

Boot device not found hp core i7

So when you select Hard drive check and press enter, nothing happens?

And when you select "Exit" and press enter, it will exit?

{---------- Please click the "Thumbs Up" to say thanks for helping.
Please click "Accept As Solution" if my help has solved your problem. ----------}

This is a user supported forum. I am a volunteer and I do not work for HP.
Reply
0 Kudos
capriconuser
Level 1
9 7 0 0
Message 7 of 9
205
Flag Post
HP Recommended

Boot device not found hp core i7

When I click hard drive and then quick check.. then this shows message that " no hard drive installed please  check that the power and data cables are connected properly "

20191014_160945.jpg

 

Reply
0 Kudos
Level 15
Level 15
9,671 9,667 908 2,642
Message 8 of 9
191
Flag Post
HP Recommended

Boot device not found hp core i7

That would indicate that either the hard drive has failed or became disconnected.  Since that would indicate needed to open the case and locate the hard drive, check that the cables are still connected, since you will be able to check those.  If they are intact, unplug and then reinstall the cables.  If it then indicates the same thing, then the hard drive needs to be replaced.

{---------- Please click the "Thumbs Up" to say thanks for helping.
Please click "Accept As Solution" if my help has solved your problem. ----------}

This is a user supported forum. I am a volunteer and I do not work for HP.
Reply
0 Kudos
Hibb1
Level 6
265 263 25 50
Message 9 of 9
116
Flag Post
HP Recommended

Boot device not found hp core i7

Sorry to say, looks like your HDD has died and is no longer being detected by the system. You'll need to get it replaced.

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation