Create an account on the HP Community to personalize your profile and ask a question
06-21-2020 04:02 PM
Product: Pavilion 590
Operating System: Microsoft Windows 10 (64-bit)
I helped an relative the other day to do some maintenace on his machine.
I chose to update his bios, since hp update utility told me to.
After this the machine does not boot up.
The bios is F.31 for motherboard 8433.
I looked around for the problem and found
it says that it´s bad to flash the bios before the graphic card is updated..however, it does not really say how to fix it.
I have tried to download an older bios and create an usb and flash the system down to an older version. But it does not work. I press the windowsbutton and the b button at the same time. It does start to beep and flash on the power button, but it just stands there. I have given it an hour to finish the flash, but it does not seem to do anything.
The warranty is not valid.
1 REPLY 1
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community