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pwitt
New member
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Message 1 of 2
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Computer won't boot up - stuck in Automatic Repair loop

HP Recommended
Pavilion 24 All-in-one
Microsoft Windows 10 (64-bit)

My Pavilion 24 All-in-one is stuck in Automatic Repair blue screen.  I've tried to reboot, done a hard resent, run diagnostics (everything came back fine).  When I'm in Automatic Repair, I go to Advanced Options, then to Troubleshoot.  I can't do a Command Prompt, Uninstall Updates, or System Restore because it keeps telling me that I have to be logged in as an Administrator, and that there no administrator accounts on the computer.   I have not added any hardware, done any updates that I know of recently.  Any suggestions at all?  

1 REPLY 1
Grzwacz
Level 12
Level 12
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Message 2 of 2
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HP Recommended

Hi,

 

Never had this happen to me.

 

First run HP Diagnostics. Start the PC. Tap "ESC". Select "F2". Run system and then all component tests.

 

I would then go here (Link) if diagnostics pass.  A failed diagnostic test means you have to replace specific hardware.

 

Create W10 installation media on a different PC.

 

Do a clean install using the installation media. But you will lose data unless you have data backups. This means you should connect the storage device containing data to a different PC to recover data before you do a clean W10 installation.

 

Regards

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