Desktop not starting up

[EA007]

Desktop is not starting up.. following error pops up. 0xc00000e9 
 
I am able to open in safe mode.. I tried restarting to go to the choose an option page and tried resetting the PC.. but once it restarts, I am running into the same automatic repair page on an infinite loop and getting the same error..stopcode: critical process died.. Not able to boot the OS.. please let me know how to proceed.

[ub6424]

Hello @EA007 

Sorry to hear that you are having problems ... I would like to help you.

Before you do anything else ...

(1) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)

https://support.hp.com/us-en/document/c04499777

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

(2) Please report your results

[EA007]

Thanks for replying

I tried the link that you have shared, When I am pressing f2, no uefi menu is coming.

What I am seeing(after pressing f2) is the option for booting, I clicked my hard drive and then again it keeps loading, now I am not able to go to the automatic repair page as well.

[ub6424]

Enter BIOS

- Turn off computer and wait five seconds

- Turn on computer, and then immediately press [ESC] key repeatedly until the Startup Menu opens 

- Press [F2] to open <Diagnostics>

[EA007]

Just wanted to add a few things. During startup, it's showing imminent hard disk failure. So I tried booting via safe mode and checked the disk status. wmic disk drive get status - everything was OK. There was no failure. but I am not able to boot windows 10 normally (without safe mode). It keeps on loading for hours and hours. I tried Advanced Restart -> troubleshooting -> reset without keeping files. It is not resetting. Again the win logo appears and it keeps on loading for hours and hours

[EA007]

I am not getting diagnostics option when pressing f2. I am getting 9 options in startup settings like enable debugging, enable boot logging etc,.

[ub6424]

Please send picture of BIOS startup menu

[EA007]

hope its clear

[ub6424]

---

@EA007 wrote:

<picture>

---

This is windows <startup menu>

Try again:

- Turn off computer and wait five seconds

- Turn on computer, and then immediately press [ESC] key repeatedly until the Startup Menu opens 

What do you see ?

[EA007]