cancel
Showing results for 
Search instead for 
Did you mean: 
fghadam
New member
6 2 0 0
Message 1 of 4
583
Flag Post

Error Hard Disk 1 (301) and Failing Attribute: # B8

HP Recommended
HP Sprout
Microsoft Windows 10 (64-bit)

Hello All, 

 

My desktop is running into this error every time I restart the computer. 

Can you please let me know the root cause of the problem? 

 

Thanks, 
20191223_065337.jpg20191223_065546.jpg

3 REPLIES 3
Lil_Boy_Blue
Level 12
7,692 7,654 332 702
Message 2 of 4
Flag Post
HP Recommended

Hi

Running the F2 diagnostics may generate a 24 character error code.

 

Either way I suspect you need to...

MAKE BACKUPS

Make Recovery Media

Replace the Hard Disk.

https://support.hp.com/gb-en/products/identify?q=Hp%20sprout&filter=-1&origin=pdp

 

 

https://www.microsoft.com/en-us/software-download/windows10

0 Kudos
fghadam
Author
New member
6 2 0 0
Message 3 of 4
Flag Post
HP Recommended

Thanks Lil Boy Blue,

 

I'm able to pass the error and boot the computer with no problem. But something will trigger the problem everytime and I want to know what that could be?! It seems I don't have a hardware issue as windows load well and I ran a reset too! 

 

Any idea what triggers this?

0 Kudos
Lil_Boy_Blue
Level 12
7,692 7,654 332 702
Message 4 of 4
Flag Post
HP Recommended

Fair Enough.

 

When I read the error message indicating imminent failure, I reacted to it.

Wrongly as it seems

(https://h30434.www3.hp.com/t5/Desktops-Archive-Read-Only/Disk-Failure-SATA2-Disk-Attribute-B8/td-p/1...).

 

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation