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- HP Community
- Desktops
- Desktop Boot and Lockup
- Error Hard Disk 1 (301) and Failing Attribute: # B8

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12-23-2019 04:41 PM
Hello All,
My desktop is running into this error every time I restart the computer.
Can you please let me know the root cause of the problem?
Thanks,
12-24-2019 02:19 AM
Hi
Running the F2 diagnostics may generate a 24 character error code.
Either way I suspect you need to...
MAKE BACKUPS
Make Recovery Media
Replace the Hard Disk.
https://support.hp.com/gb-en/products/identify?q=Hp%20sprout&filter=-1&origin=pdp
12-24-2019 03:12 AM
Thanks Lil Boy Blue,
I'm able to pass the error and boot the computer with no problem. But something will trigger the problem everytime and I want to know what that could be?! It seems I don't have a hardware issue as windows load well and I ran a reset too!
Any idea what triggers this?
12-24-2019 03:59 AM - edited 12-24-2019 04:00 AM
Fair Enough.
When I read the error message indicating imminent failure, I reacted to it.
Wrongly as it seems