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HP Recommended
HP Sprout
Microsoft Windows 10 (64-bit)

Hello All, 

 

My desktop is running into this error every time I restart the computer. 

Can you please let me know the root cause of the problem? 

 

Thanks, 
20191223_065337.jpg20191223_065546.jpg

3 REPLIES 3
HP Recommended

Hi

Running the F2 diagnostics may generate a 24 character error code.

 

Either way I suspect you need to...

MAKE BACKUPS

Make Recovery Media

Replace the Hard Disk.

https://support.hp.com/gb-en/products/identify?q=Hp%20sprout&filter=-1&origin=pdp

 

 

https://www.microsoft.com/en-us/software-download/windows10

HP Recommended

Thanks Lil Boy Blue,

 

I'm able to pass the error and boot the computer with no problem. But something will trigger the problem everytime and I want to know what that could be?! It seems I don't have a hardware issue as windows load well and I ran a reset too! 

 

Any idea what triggers this?

HP Recommended

Fair Enough.

 

When I read the error message indicating imminent failure, I reacted to it.

Wrongly as it seems

(https://h30434.www3.hp.com/t5/Desktops-Archive-Read-Only/Disk-Failure-SATA2-Disk-Attribute-B8/td-p/1...).

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.