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‎06-04-2018 09:35 PM

HP Recommended
Product: Hp company 500b mt
Operating System: Microsoft Windows 10 (64-bit)
I put a q9400 in a hi-g41uatx motherboard and when i turned it on it started beeping but when I put the e5400 in works fine plus hp says the q9400 works with the motherboard
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‎06-05-2018 11:47 AM

HP Recommended

Well if that is the case, it would appear that you are stuck with using the e5400.  Bent pins in the socket are going to be difficult to repair.  Bent pins on the CPU are tricky but possible.

 

At least it works with the e5400


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14 REPLIES 14

‎06-05-2018 05:52 AM

HP Recommended

The beeping is a warning that the new CPU is not accepted as a usable component.  However, it appears to be on the list of compatible CPU's, as you say.  What BIOS version is installed?  6.10 is available

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-pavilion-p6700-desktop-pc-series/50353...


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‎06-05-2018 09:34 AM

HP Recommended
I installed the new bios but when I put the q9400 in it kept beeping
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‎06-05-2018 11:29 AM

HP Recommended

Unless this is a new CPU, it could be defective.  Also, check for bent pins.


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‎06-05-2018 11:30 AM

HP Recommended
Ok
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‎06-05-2018 11:33 AM

HP Recommended
There are bent pins but the e5400 works just fine
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‎06-05-2018 11:35 AM

HP Recommended

Are the bent pins on the q9400 ?


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‎06-05-2018 11:36 AM

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On the motherboard ?
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‎06-05-2018 11:37 AM

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The bent pins I am speaking about would be on the CPU.


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‎06-05-2018 11:37 AM

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No
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