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Locked

‎08-21-2024 03:54 AM - last edited on ‎08-21-2024 04:21 PM by Retired

HP Recommended

I need to reset the password of the BIOS.

I don´t find any jumper to reset, only a yellow button named "CMOS".

I´ll think, I can clear with tis button the CMOS, but i´m not sure and don´t know how to use it.

Also after starting I get the Information, that the front USB-Connect have an error, but they works.

 

The machine is a HP ProDesk G3 SFF Business PC

Serial No. [Personal Information Removed]

 

Thanks a lot for helping.

Category:
1 REPLY 1

‎08-21-2024 04:09 AM

HP Recommended

Hello @LieberAugustin ,

 

welcome to the HP Poly community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

Best regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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