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‎01-22-2020 05:32 PM

HP Recommended
Product: Example: Pavilion 24-xa0xxx
Operating System: Microsoft Windows 10 (64-bit)

When I start the computer I get a dialogue box which states : "Warning. HP Display Control Service needs to be updated. Please update using link below: https://www.portrait.com/dtune/hps/enu/index.html." IS IT ANYTHING TO DO WITH HP???

25 people had the same question
3 REPLIES 3

‎01-24-2020 04:16 PM

HP Recommended

@BILL23- 

As indicated in the link, this screen is for you to choose a default mode for your monitor.

 

This is probably a part of initial setup and you have to get passed that by choosing an option.



I am a volunteer and I do not work for, nor represent, HP
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‎01-25-2020 01:52 AM

HP Recommended

You did not answer my question. This warning appeared long after initial set-up. Is it genuine?

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‎01-25-2020 08:48 AM

HP Recommended

@BILL23- 

Yes -- it's genuine but I have no idea why it would keep reappearing once you have answered it.



I am a volunteer and I do not work for, nor represent, HP
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