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BILL23-
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Message 1 of 4
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Warning Message

HP Recommended
Example: Pavilion 24-xa0xxx
Microsoft Windows 10 (64-bit)

When I start the computer I get a dialogue box which states : "Warning. HP Display Control Service needs to be updated. Please update using link below: https://www.portrait.com/dtune/hps/enu/index.html." IS IT ANYTHING TO DO WITH HP???

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WAWood
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@BILL23- 

As indicated in the link, this screen is for you to choose a default mode for your monitor.

 

This is probably a part of initial setup and you have to get passed that by choosing an option.

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BILL23-
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You did not answer my question. This warning appeared long after initial set-up. Is it genuine?

WAWood
Level 16
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@BILL23- 

Yes -- it's genuine but I have no idea why it would keep reappearing once you have answered it.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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