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Wont Boot after Bios Update
09-09-2019 02:31 PM - edited 09-09-2019 02:39 PM

Hello, I did the Bios Updgrade via HP assistant and it has failed. I have tried the CMOS reset, and that didn't work. but when I do the CMOS reset I get 8 beeps out of it. I have tried Bios recovery via USB, holding down win + B. That doesn't work. I tried the HP Uefi on the USB. that doesn't work. This is the screen I see.. and I cant get passed this screen.Can someone try to steer me into the right direction, I'm running out of ideas.
09-09-2019 05:52 PM - edited 09-09-2019 05:56 PM

Greetings,
Welcome back to the forum.
I am not a HP employee.
81B4 is the correct BIO for you PC.
Have you tried tapping "ESC" at system startup to see if you can get to the HP EFI Startup Menu?
How did you reset CMOS?
Your PC seems to POST but is hanging.
I don't see a eight beep BIOS error code for your PC at this HP Site (Link). There are three.five and five.three error codes.
Have you tried all BIOS recovery steps indicated at this HP site (Link)? You may have a BIOS Recovery USB option using a different PC to create the USB drive.
I will let the Forum Mods know about this. Maybe they can provide assistance.
Regards
09-09-2019 06:43 PM

Thank you for the response.
Have you tried tapping "ESC" at system startup to see if you can get to the HP EFI Startup Menu? Yes. I have tried tapping "ESC". I cant get pass the screen I have a picture of.
How did you reset CMOS? I removed the battery on the motherboard and held the power button on for about one minute. Only after this process I get the 8 beeps after it tries to start 3 times.
Have you tried all BIOS recovery steps indicated at this HP site (Link)? You may have a BIOS Recovery USB option using a different PC to create the USB drive.
Yes. I have tried the BIOS recovery steps. Didn't work.
Yes I Used a different PC to create the USB Drive Bios. recovery.
09-09-2019 06:44 PM

Thank you for the response.
Have you tried tapping "ESC" at system startup to see if you can get to the HP EFI Startup Menu? Yes. I have tried tapping "ESC". I cant get pass the screen I have a picture of.
How did you reset CMOS? I removed the battery on the motherboard and held the power button on for about one minute. Only after this process I get the 8 beeps after it tries to start 3 times.
Have you tried all BIOS recovery steps indicated at this HP site (Link)? You may have a BIOS Recovery USB option using a different PC to create the USB drive.
Yes. I have tried the BIOS recovery steps. Didn't work.
Yes I Used a different PC to create the USB Drive Bios. recovery.
Note, the PC ran 100% fine before this update of the BIOs
09-10-2019 11:02 AM

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
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