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HP Recommended
hp pavilion p7-1455
Microsoft Windows 10 (64-bit)

i'm locked out of the bios and the clr cmos and the clr pwd headers don't remove the password they just put a factory password on and i don't know what this password is, i've also tried removing the bios battery twice once for 30min and again overnight but i'm still asked for a password does anyone know the bios passwords this motherboard will use.

 

motherboard: http://support.hp.com/za-en/product/HP-Pavilion-p7-1455-Desktop-PC-series/5295962/model/5297088/docu...

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

The reason the clr pswd didn't work is because the instructions as you see them are incomplete/incorrect.

 

I have re-written them below, and that should take care of the problem...

 

To erase the BIOS password follow these steps:
 
  1. Turn OFF the computer and unplug the power cord.
  2. Move the jumper to from pins 1-2 (default) to pins 2-3
  3. Plug in and turn on the computer.  The BIOS password should now be cleared
  4. Turn OFF the computer and unplug the power cord
  5. Then move the jumper back to default
  6. Plug the power cord and turn ON the computer

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

The reason the clr pswd didn't work is because the instructions as you see them are incomplete/incorrect.

 

I have re-written them below, and that should take care of the problem...

 

To erase the BIOS password follow these steps:
 
  1. Turn OFF the computer and unplug the power cord.
  2. Move the jumper to from pins 1-2 (default) to pins 2-3
  3. Plug in and turn on the computer.  The BIOS password should now be cleared
  4. Turn OFF the computer and unplug the power cord
  5. Then move the jumper back to default
  6. Plug the power cord and turn ON the computer
HP Recommended
I feel like an idiot thank you that worked
HP Recommended

You're very welcome.

 

I wouldn't feel that way.

 

You followed the manufacturer's instructions, and they were wrong.

 

I few weeks ago, I reported the problem to HP, who is supposed to be revising the instructions for that motherboard and a couple of others.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.