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- HP Community
- Desktops
- Desktop Boot and Lockup
- Re: error message when i turn on my computer

Create an account on the HP Community to personalize your profile and ask a question
05-19-2020 01:56 PM
Another solution for free:
Fix Missing Serial / Product Numbers for HP / COMPAQ Laptops
https://www.youtube.com/watch?v=27ovRbvZW64&frags=wn
Best regards
05-22-2020 09:28 AM
the local service HP asks 450 euros to repair my computers.
However, it is not me who is broken the computer. The motherboard broke on its own.
I don't want to pay 450 euros for a lack of construction.
My computer is only 4 years old. I maintained it well, never moved.
The error message appeared suddenly. This error is very well known on the internet and referenced at Hp local service which charges consumers 450 euros.
Sorry I don't want to pay 450 euros. (+ HP Assistance 40 euros)
HP don't take care of his customers.
05-22-2020 03:15 PM
I understand your concern and I have brought your issue to the attention of an appropriate team within HP.
Please look for a private message requesting additional information.
Keep in mind not to publicly post personal information (serial numbers, case details, etc...).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.
05-26-2020 04:02 AM
HP don't consider the error message like a constuction fault of the mother card.
but this problem is knew on Google search, youtube search, several forums...
Hp continue to consider the custumor is responsible for this message error.
So they maintain i must pay for a new mother card.
This is unfair, I hope that consumers will realize this problem.
Thank you to all the readers and take care of yourself.
Best regards.
Pat
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