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‎04-22-2025 01:26 PM

HP Recommended

Hi guys i need help with my bitlocker key. I dont have acess to it beacouse i dont have the email requaired to have acess to it. Is there another option i should use. I dont have a usb stick or another device to reinstall windows i just need help getting my bitlocker key thats all thank you

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1 REPLY 1

‎04-22-2025 01:57 PM

HP Recommended

Hello @hidr4te ,

 

Welcome to the HP Poly community.

 

For cases related to BitLocker issues, please contact Microsoft Support.

 

The only way to recover your PC's BitLocker key is if you printed it out or exported it to your Microsoft account when you first set up your PC.

 

Find your BitLocker recovery key - Microsoft Support

 

Without the key, you will have to clean install Windows on the encrypted drive so you can use your PC again.

 

Best regards

 

Steffen Baier

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