cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
Level 1
8 6 0 0
Message 1 of 9
620
Flag Post

Solved!

Can my desktop support duel monitors

HP Recommended
HP Pavilion HPE h8-1240t CTO Desktop PC
Microsoft Windows 10 (64-bit)

I have an upgraded (memory SSD with second HD

I want to install a second monitor. I would like to know if my computer is capable of doing so before I go and purchase another monitor and cable.

If I can, does my video board have anything other than a standard VGA output (I wonder if it has a HDMI output)

Thanks in advance

8 REPLIES 8
Highlighted
Level 15
Level 15
1,316 1,296 114 462
Message 2 of 9
Flag Post
HP Recommended

Hello
It is difficult to answer you precisely
It is indicated for this model that it is a configurable computer
You can have one of the graphics card models indicated on the product page, or just the motherboard ports.
If there is no graphics card, you have this:

 Motherboard Specifications, IPMMB-FM (Formosa)

Image of the back I/O ports

5 DVI-I: 1 and DVI-D: 1

otherwise, depending on the card in place,

HP Pavilion HPE h8-1240t Product Specifications and Configurable Options

 

  • GeForce GT 530 (2 GB)
  • GeForce GT 545 (3 GB)
  • GeForce GTX 550 Ti (1 GB)
  • Radeon HD 6850 (1 GB)
  • Radeon HD 7570 (1 GB)
  • Radeon HD 7570 (2 GB)
  • Radeon HD 7670 (1 GB)
  • Radeon HD 7770 (2 GB)
  • Radeon HD 7950 (3 GB)

ex:NVIDIA GeForce GT545

 

Image of video card bracket showing ports

  • HDMI
  • VGA
  • DVI (dual-link)

 

signature:
Expert volontaire :Forum Fr 17-10-2009 :
Sorry i'm using translate.google:
give the model and P/n product number of the device :
example: HP Phoenix h9-1228ef HPE product no.P / N: C0B64EA :
Please remember to mark the answers this can help other users:
please click on the accept as solution button if message provided an answer / solution to the problem


Reply
0 Kudos
Highlighted
Author
Level 1
8 6 0 0
Message 3 of 9
Flag Post
HP Recommended

Thanks for the help

The Product # is A5U31AV#ABA

The computer has a seperate video card. I have cleaned the fans on it many times.

 

Reply
0 Kudos
Highlighted
Level 15
Level 15
1,316 1,296 114 462
Message 4 of 9
Flag Post
HP Recommended

ok, but i can't tell you more, the reference gives the same thing ..

https://support.hp.com/us-en/product/hp-pavilion-hpe-h8-1200-desktop-pc-series/5187019/model/5193500...
I can't know which graphics card is in place

signature:
Expert volontaire :Forum Fr 17-10-2009 :
Sorry i'm using translate.google:
give the model and P/n product number of the device :
example: HP Phoenix h9-1228ef HPE product no.P / N: C0B64EA :
Please remember to mark the answers this can help other users:
please click on the accept as solution button if message provided an answer / solution to the problem


Reply
0 Kudos
Highlighted
Author
Level 1
8 6 0 0
Message 5 of 9
Flag Post
HP Recommended

I can get to the graphics card insside the box

Is there any way for me to ID the card for you, if that will help?

Thanks

 

Reply
0 Kudos
Highlighted
Level 15
Level 15
1,316 1,296 114 462
Message 6 of 9
Flag Post
HP Recommended

You can just try it from the device manager, but that will just give an idea, since graphics cards can have different connectors.
It would take a photo from the back of the computer, it could also help
If you have an ati graphics card, you should have the control panel, the same for nvidia and intel
this normally shows the model

 

At nvidia, we must have all the information here under windows 10, model and connector:

signature:
Expert volontaire :Forum Fr 17-10-2009 :
Sorry i'm using translate.google:
give the model and P/n product number of the device :
example: HP Phoenix h9-1228ef HPE product no.P / N: C0B64EA :
Please remember to mark the answers this can help other users:
please click on the accept as solution button if message provided an answer / solution to the problem


Reply
0 Kudos
Highlighted
Author
Level 1
8 6 0 0
Message 7 of 9
Flag Post
HP Recommended

Thanks for that last post

According to device manager

AMD Radeon HD7570

3 outputs. One appears to be a HDMI, one which is connected to my HP2511x monitor and a third (VGA?)

 

So if this is correct, can I attach a second monitor via HDMI cable? 

 

You have been most helpful

Reply
0 Kudos
Highlighted
Level 15
Level 15
1,316 1,296 114 462
Message 8 of 9
Flag Post
HP Recommended

I'm not sure I understand what you have
there may be different models of this same card
Are the connectors like here:

Eyefinity Radeon HD 7570

2 GB onboard memory

Image of video card

  • DisplayPort
  • HDMI
  • DVI*

Image of video card bracket showing ports

so up to three screens possible
In dvi Hdmi display port (VGA using included DVI-to-VGA adapter)

So if there is one free HDMI , yes, you maybe connect one hdmi monitor

 

 

signature:
Expert volontaire :Forum Fr 17-10-2009 :
Sorry i'm using translate.google:
give the model and P/n product number of the device :
example: HP Phoenix h9-1228ef HPE product no.P / N: C0B64EA :
Please remember to mark the answers this can help other users:
please click on the accept as solution button if message provided an answer / solution to the problem


Highlighted
Author
Level 1
8 6 0 0
Message 9 of 9
Flag Post
HP Recommended

Thanks

Yes, Current monitor is plugged into #3

So I will use HDMI port for second screen.

I think you solved the problem. thanks

Reply
0 Kudos
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation