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Dinero
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Message 1 of 3
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Graphics card wont work

HP Recommended
HP M01-f0016
Microsoft Windows 10 (64-bit)

I have a amd radeon rx 570 but I do not know what I should do to get it to work it needs an 8 pin and I dont know if I need an adapter or not I have an Erica2 Motherboard every adapter i bought doesn't work i need help.

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TEJ1602
HP Support Agent
HP Support Agent
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Message 2 of 3
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HP Recommended

@Dinero, Welcome to HP Support Community!

 

The supported graphics card is AMD Radeon™ RX Vega 11 Graphics as tested by HP.

 

If you'd want to upgrade with a different graphics card, I'd suggest you contact HP Support in your region for assistance or you can also take it to the nearby service center.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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wb2001
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Level 15
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Message 3 of 3
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@Dinero 

The PSU in that series HP is uniquely designed unit. See examples:

https://h30434.www3.hp.com/t5/Desktop-Knowledge-Base/Power-Supply-Cross-Reference-for-specific-model...

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

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