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‎02-25-2021 12:06 PM

HP Recommended
Product: HP M01-f0016
Operating System: Microsoft Windows 10 (64-bit)

I have a amd radeon rx 570 but I do not know what I should do to get it to work it needs an 8 pin and I dont know if I need an adapter or not I have an Erica2 Motherboard every adapter i bought doesn't work i need help.

2 REPLIES 2

‎03-02-2021 04:01 AM

HP Recommended

@Dinero, Welcome to HP Support Community!

 

The supported graphics card is AMD Radeon™ RX Vega 11 Graphics as tested by HP.

 

If you'd want to upgrade with a different graphics card, I'd suggest you contact HP Support in your region for assistance or you can also take it to the nearby service center.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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‎03-02-2021 04:10 AM

HP Recommended

@Dinero 

The PSU in that series HP is uniquely designed unit. See examples:

https://h30434.www3.hp.com/t5/Desktop-Knowledge-Base/Power-Supply-Cross-Reference-for-specific-model...

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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