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‎01-30-2022 10:16 AM

HP Recommended
Product: HP Pavilion All-in-One - 24-k0018na

the HP display Control updates which come regularly will not download for me anymore..  Have been getting  404 Not found messages for about 2 months now. 

It comes up as: 

The requested URL /storage/nawest1/hpi.origin.cdn.level3.net/published/pub/caps-softpaq/HP/DC/HPDC_Service_4.7.88.0.exe was not found on this server.

Apache Server at hpi.origin.cdn.level3.net Port 80    Can anyone tell me what's wrong? thanks

Category:
10 people had the same question
4 REPLIES 4

‎01-30-2022 10:25 AM

HP Recommended

@(noname) -- HPDC_Service_4.7.88.0.exe 

 

That is the name of a file which is not currently available on the web-server.

Did HP remove that file, and place a newer version onto the web-server?

 

How did you get the hyperlink that pointed to this file?  That hyperlink is not currently correct.

Return to the web-page that provided the hyperlink, and "refresh" the page, to see if the value of the hyperlink has changed.

 

 

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‎01-30-2022 11:33 AM

HP Recommended

hi

https://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/HP-display-control-ask-for-a-do...

check this

this problem comes up often, unfortunately no return for the moment

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‎01-30-2022 05:35 PM - edited ‎01-31-2022 08:06 PM

HP Recommended

@Cottelled --

 

Sorry, @Prométhée  but I had no problems downloading that software from: Driver - HP Spectre x360 - 13t-aw000 CTO | HP® Customer Support

 

So, the desired file is available.  Period.

 

QED

 

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‎01-31-2022 10:41 AM - edited ‎01-31-2022 10:46 AM

HP Recommended

Yes, I doubt that...
What users report
The software is installed, and it is looking for an update
But, this leads to an error every time.
I have replied to and read many such posts.
I guess it's the same problem again
Do you understand ?

https://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/HP-Display-Control-Warning/td-p/744599...

https://h30434.www3.hp.com/t5/Desktop-Boot-and-Lockup/pop-up-always-happens-after-PC-is-started/m-p/...

https://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/popup-from-HP-in-the-lower-righ...

https://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/HP-display-control-ask-for-a-do...

https://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/HP-display-control/m-p/7666230

etc

so it should come from here

https://www.portrait.com/

https://www.portrait.com/display-control/

but may no longer be available for download here via update

 

 

 

 

 

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