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HP ENVY 23-o014 All-in-One Desktop PC
Microsoft Windows 10 (64-bit)

My HP ENVY 23's HDMI IN button is not working, I tried restarting it, removing the power plug and holding the power button down. I also reset my graphic drivers and checked for any new drivers, Nothing seems to work. Please help my as I have tried everything that has come to mind. (I am trying to connect my laptop to my computer so I can use it as the main monitor via HDMI to HDMI)

7 REPLIES 7
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Dear @Reezee,

 

Please try the steps suggested in this link: Fix Re: HDMI Input on HP Envy 23 not working (fileerrors.com)

 

Hope this helps!

 

Kind Regards,

 

NonSequitur777


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This dident work. i need a license number to start the repairs, is there any free methods?

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@Reezee,

 

I see what you mean.

 

I found some additional links kicking around some ideas that you could take a look at and see if it applies to your issue:

 

Link #1: If you haven't done so already, try "Detect my drivers": HP ENVY 23-o014 All-in-One Desktop PC Software and Driver Downloads | HP® Customer Support

Link #2: Previous related Forum discussion: Solved: HDMI Driver - HP Support Community - 6990000

Link #3: Ditto previous Forum discussion: Adding extra monitor - HP Support Community - 7695574

Link #4: An applicable "HP Customer Support - Knowledge Base" link: HP ENVY Recline 23 and 27 TouchSmart All-in-One PCs - Connecting HDMI Devices to Your Computer (Wind...

 

Hope this helps.

 

Kind Regards,

 

NonSequitur777

 

 

 


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In addition to the links @NonSequitur777 listed, you can try the following and not have to use a cable.  It is possible to connect laptop to desktop using Wi-Fi as explained.

 

https://www.techadvisor.com/how-to/laptop/laptop-second-monitor-3674679/

 

It is possible the desktop may need an actual Wi-Fi adapter but it is not clear as the article did not go into much detail.  It did work for me as I was able to add my laptop as a 3rd monitor.

 

Regards

 

 


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No links seemed to have solved my problem. is it possible that the HDMI in button itself is not working?

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Please check for a good video signal from the laptop.  Do you have a dvd player or xbox of some type? 

Also try a different cable.

 

For example, my Surface Pro 4 requires an "active hdmi" cable as it  does not put out a quality signal.  I use Wi-Fi to add a second monitor as it cost nothing.  I do not want buy any more stuff from Microsoft unless I had to.


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
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Usually when i press the button it would say

 

"Game mode"

  "no signal"

if nothing was plugged in.

today i found out that the drivers for it might be messed up because when i press the button, it act like the "tab" key on a keyboard, and highlight something random

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