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‎08-17-2018 06:07 PM

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Also it boots up via usb port on the HP PC. What now? 😕
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‎08-17-2018 06:21 PM

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It shouldn't be this hard. It should 'just work'. 

You should be able to simply remove the old drive, install the new SSD, boot to your OS install media, install Windows, and be done. Does the original hard drive boot properly?

How are you installing the OS? Recovery media? Bootable USB? Did you create the media?

 

You might want to contact Samsung Tech Support

 

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‎08-17-2018 06:23 PM - edited ‎08-17-2018 06:23 PM

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Did you change the boot order to USB first to install the OS and forget to change it back to HDD/SSD?

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‎08-17-2018 06:33 PM

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I installled via usb. Ive made some research and im having exactly problem as this guy it seems. https://h30434.www3.hp.com/t5/Desktop-Boot-and-Lockup/HP-blocking-SSD-upgrades-with-newer-systems-an...

I think its the new bios that does not support ssd or something. Please check that link
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‎08-17-2018 07:42 PM

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Downgraded bios and it worked!!!!!
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‎08-17-2018 08:12 PM

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That's great! You really did your homework!

Thanks for passing the solution along. 

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‎08-17-2018 08:35 PM

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Thank you for your time. ❤️
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‎12-03-2018 02:51 PM

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I have the same issue. What bios version did you downgrade too?

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‎12-11-2018 09:23 AM

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What version did you downgrade from/to and how did you do it (Windows, BIOS recovery..etc)?

 

I have the same issue but im blocked from downgrading to a lower version?

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‎03-12-2019 05:17 AM

HP Recommended

do you remember when downgraded bios while the ssd drive was on board. or you downgraded after removed ssd?

 

 

please help. i stuck this problem. i can not set the boot order. 

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