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HP Recommended
HP Touchsmart 610-1150x
Microsoft Windows 10 (64-bit)

I removed the CMOS battery to see if that would reset the settings to assist with a memory issue I asked about earlier. Now when it boots up the keyboard is locked and this is the screen. I have tried another known working keyboard and nothing. It was working just fine prior to this.

 screen.png

 

3 REPLIES 3
HP Recommended

Can you remember what the next line of white-coloured text previously was?

Was it a mention of detecting the CD/DVD device? Or, announcing the disk-drive? Or, the network adapter?

I wonder if any of those components have "failed", and the motherboard is waiting-and-waiting for the failed device to respond?

 

How many minutes have you been waiting, for any "next" message?

 

HP Recommended

Nothing it comes up at that and just freezes. 😞

HP Recommended

You seem to have one stick of RAM, but placed into the 3rd socket. 

What happens if you move that stick into the 1st socket?

 

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