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HP Recommended
hp pavilion tg01-1414no
Microsoft Windows 10 (64-bit)

Hi. I'm trying to upgrade my ram. 

The PC came with 1x8 gb stick 3200 MHz. It was running at 2666 (limited by both CPU and motherboard i think)

I then bought 2x8 gb 3000 MHz ram sticks but the ram speed is now limited to 2133. I cannot find XMP settings in bios and I'm afraid the bios doesn't have the option the enable XMP. 

 

How do I get my new ram to run at the original 2666 MHz again?

 

CPU: Intel core i5-10400F

Motherboard: HP8767 (Intel 470)

 

I hope you can help

2 REPLIES 2
HP Recommended

Looking at JEDEC standard DDR4 module DDR4-3000 is not listed as a "standard". I suspect the BIOS does not recognized the memory and falls back to a lower speed that it knows will work.  The official HP documentation requires 3200 but like many systems, actually runs slower.  Memory speed profiles are for overclocking and I suspect are not ever going to be available.


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HP Recommended

hi

Unfortunately, it is only possible to modify this with certain models

https://support.hp.com/ie-en/document/c06723583

and the information for this motherboard is not very clear

Motherboard Specifications

 

  • Dual channel memory architecture (One DIMM per channel)
  • Two DDR4 UDIMM (288-pin) sockets
  • Supports up to PC4-23400 (DDR4-2933)
  • Supports 4 GB and 8 GB DDR4 UDIMMs
  • Supports up to 4 GB on 32-bit systems
    note:
    32-bit systems cannot address a full 4.0 GB of memory.
  • Supports up to 32 GB (unbuffered) with two 16 GB DIMMs on 64-bit systems

 

 

 

 
8 GB DDR4-2933 SDRAM (2 x 4 GB)

HP Pavilion Gaming Desktop PC TG01-0000i (8BG55AV) Product Specifications

 
16 GB DDR4-2666 SDRAM (2 x 8 GB)

https://support.hp.com/ie-en/product/hp-pavilion-gaming-desktop-pc-tg01-1000i/32480786/product-info


You may therefore need to exchange for compatible modules

just for information, don't touch anything

Solved: How to enable XMP profile in bios (if possible) - HP Support Community - 7730603

Solved: I can't change the XMP profile - HP Support Community - 7939056

Solved: Re: Overclocking RAM in the BIOS - HP Support Community - 8166347

Solved: Memory Upgrade for OMEN GT13-1765nd - HP Support Community - 8223393

 

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