Memory Failure -- Which DIMM is which?

[andyschlei]

My OMEN 30L started having BSOD problems which finally reached the point of total failure.  Belatedly, I discovered the hardware diagnostics.  In running the diagnostics, the memory diagnostic returned an error. the Memory Quick Check failed on Memory Module 3 DIMM3.

The machine has 64gb and I am hoping I can get it operating by removing the defective memory module.  The problem is, I don't know which DIMM slot is module 3.  The on-line motherboard viewer only identifies the slots, not which slot is which.

Can someone help me identify which  DIMM to pull to continue debugging?

[Prométhée]

hi

I don't know if this would help, but do you know the model of the motherboard?
I do not know if it is reliable, and for any configuration
but usually from the processor the third from here

[andyschlei]

How do I find the motherboard model number?

The full model of of the PC is OMEN GT13-0255st if that helps.

And so I understand the general pattern, the DIMM closest to the processor would be the first?  Do you know if they number the DIMMs from 0 or 1?

Thanks!

[Prométhée]

hi

no help cto model

https://support.hp.com/us-en/product/omen-desktop-pc-30l-gt13-0000i/33492325/model/37705710/product-...

but no matter

 OMEN 25L/30L Desktop PC Series (Intel and AMD) - Motherboard Viewer

for my computer it is 1 2 3 4
see with cpu z maybe

https://www.cpuid.com/downloads/cpu-z/cpu-z_2.03-en.exe

https://h30434.www3.hp.com/t5/Desktop-Knowledge-Base/upgrade-computer-h9-1228ef-motherboard-IPMMB-FM...

see here the first crucial ( processor )

three Hynix

but old computer

[andyschlei]

Thanks, I will try it out assuming the defective DIMM is the third one from the CPU.

[Prométhée]

So @andyschlei  it s ok ?

[andyschlei]

I haven't had a chance to test it.  I'll post when I am able to.

[Prométhée]

ok, thank' s