Product No. GM323AA- wireless mouse

[SLV21011]

I'm trying to use a wireless mouse with my desktop computer (Compaq Presario PC). It is a - hp wireless mouse, Model# M971AU (M), Serial# BM81110821. Can anyone tell me how to make it work? Am I missing any other peice of hardware that is suppose to be used with this mouse? i.e. a receiver that is plugged into the back of the hard drive? Or something like that? Please advise, it is much appreciated.         

Regards, S. Vitello 

Email: slv7v50@aol.com  

[banhien · Accepted solution]

Hi,

Is it the one in the following link ?

   http://h30434.www3.hp.com/t5/Desktop-Hardware/Product-No-GM323AA-wireless-mouse/m-p/2790177

Looks like you are missing a recicevr (small piece on the right of the image).

Regards.

[SLV21011]

Do you mean this? Does it go in the back of the hard drive some where?? I really appreciate your help.

Oops my toesy's got in the pic. LOL!

This say Receiver on it. And it was the only one in the draw with the wireless mouse. So I believe they go together. But I'm not sure how to get them all working together. Do you know?  GC Receiver - PSE06

Please advise. Thank you so much! 🙂 

Sincerely, Sherrie Vitello

[banhien]

Hi,

No, not the back of a hard drive. You have to plug it to an USB port, any USB port should do the job. Please use "Quick Start guide" from the following link (the images are not the same but the setup is very similar):

   http://h10025.www1.hp.com/ewfrf/wc/manualCategory?cc=us&lc=en&dlc=en&document=&product=3719035

Regards.

[SLV21011]

Thanks for your help! I checked that link you gave me. Now this wireless mouse is not for a laptop. Its for my PC. With the box type hard drive sitting next to it. The set up on that page, will it work for my PC, so long as I have a USB port for the Receiver? I will check the back of my hard drive for any USB ports. I don't see any in the front of it.

Appreciate the help.

Sincerely, SLV21011 

[banhien]

Hi,

As mentioned above, you can use similar setup for your computer (laptop or desktop). I'm using at least 8 wireless mice plus combo mouse & keyboard in my house right now and plugin the "dongle", turn on the mouse your machine should pick up automatically. You can install more software later (if any) but the mouse only has 3 buttons therefore it's very basic mouse and you do not need anything more.

Regards.

[SLV21011]

  For your help! Enjoy the day. Sincerely, SLV21011

[laptoprepair]

I have the same wireless mouse and do not have the receiver can you tell me where I can get one at?

[Malygris1]

Hi there @laptoprepair,

Welcome back to the HP Support Forums!  I understand that you are looking for a replacement receiver for a wireless mouse.  am happy to assist you with this.

Assuming that the part is still available, or order-able as a part, you can try using the HP PartSurfer or the HP Parts Store.

Please let me know whether that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.