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‎05-04-2023 09:12 AM

HP Recommended

Received from HP R02 System Firmware update. Installed it, but now it shows a problem when I check it in the Device Manager. It shows a window  with the message: "This device cannot start (Code 10) This volume is locked by BitLocker drive encryption." On the Firmware tab of the Properties for the R02 Firmware it shows: "Firmware is pending update on next system reboot. Pending Firmware Version: 21600 Firmware failed to update during the last attempt. Last Attempt Version: 21600. Last Attempt Date: 5/3/2023 7:02:03 PM. Last Attempt Status: 0xC0210000"

I did try several restarts; but, same results. Is there a way to get this update to work?

OS: Windows 11 2022. HP ProDesktop 600 G5.

Any help and suggestions will be appreciated.

Sadnewbie

Category:
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