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HP Recommended

You're very welcome.

 

Unfortunately, I don't know what the issue could be then.

 

If the Nvidia driver installed either automatically or manually, it should be showing the Nvidia GT 640 under the display adapters device manager category, not the Microsoft BDA.

 

That is why the graphics acceleration is disabled, and may be why there is a black border.

 

So, we will try to find the specific driver from the Display.Driver folder in your screenshot.

 

I downloaded the driver and explored the Display.Driver folder, but there are multiple setup information files where it shows driver support for the GT 640, but they all have different hardware ID's.

 

Think of the hardware ID like a fingerprint.  The ID is unique to that device.

 

But in order to find the right driver setup information file for you to select, I will need you to post the hardware ID for the Microsoft Basic Display Adapter.

 

Use this guide to find the hardware ID for a device.   Copy and paste the ID to your reply, so that it will be easier for me to use the search feature in Notepad.

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

HP Recommended

i have seen some cheap knockoff cards from the far east that have had bios mods to make them into models they are not.

 

usually these cards come with hacked or early drivers and fail to run the newer drivers

 

try running Display Driver uninstaller "DDU" from the techpowerup website and then the drivers that came with the card

 

Paul Tikkanen is correct in that most legacy boards do not support the newer uefi based cards even if their video card still has video bios support for legacy systems (most do)  the Award bios v6 used on older motherboards appears to be one such case where the older motherboard bios will not allow the video card to fall back to it's legacy video bios and remains stuck on the UEFI video bios

 

 

HP Recommended

Paul,

In the Device Manager, there are no "other" devices as the link you sent me suggests.  I removed the GT640 GPU and on restart, the integrated ATI HD4200 provided an edge-to-edge view.  I reinstalled the GT640 GPU, hoping there would be an "other" divice, but there was not.  There WAS, however, 2 Microsoft BDA's (one of which was faded).  Included are screen shots of the operating BDA.  Also, on restart with the GT640, I was back to a large black boarder.

CaptureA.JPGCaptureB.JPG

 

It is interesting that even the properties of the Microsoft BDA would recognize the driver is NVIDIA, yet not show the card as such.  

HP Recommended

i would install the latest win 8.1/10 drivers which are only available via win update or by the MS update catalog

 

https://www.amd.com/en/support/kb/release-notes/rn-rad-win-legacy

 

https://www.catalog.update.microsoft.com/Search.aspx?q=amd%20radeon%204200

 

once these drivers are installed install the nvidia card and try these nvidia drivers 353.62 which do support the desktop GT 640 series cards

 

https://www.geforce.com/drivers/results/87789

 

you may have downloaded the 640m drivers which are for laptop video cards which are not the same spec wise compared to the desktop 640 cards

HP Recommended

DGroves,

Thank you, but the ATI (AMD) HD4200 is not Windows 10 capable.

HP Recommended

sorry, but both AMD and Ms think different you might want to visit those links i gave you

 

From the AMD link:

 

Driver Support for AMD Radeon™ HD 4000, HD 3000, HD 2000 Series and Older Graphics Products

 

The last operating system supported using the AMD drivers was Microsoft Windows® 8 with the AMD Catalyst 13.1 driver package, which can be downloaded from the AMD Driver page : http://support.amd.com/en-us/download


Driver support for these products under Windows® 8.1 and Windows® 10 is only available via Windows Update. Please enable Windows Update to allow it to automatically detect and install display driver version 8.970.100.9001

HP Recommended

Unfortunately, I will not be able to help you unless you provide the hardware ID for the NVidia GT 640 graphics adapter showing up as a Microsoft Basic Display Adapter.

 

The only other option left is to try force installing the correct driver from the specific driver setup information file that contains that hardware ID.

HP Recommended

Paul,

How do I do that? The GT640 isn't being "seen" by the Device Manager. Is there a decal on the card?

 

HP Recommended

again, did you try the CORRECT windows 353 drivers later drivers i posted?

 

nvidia dropped support for the gt640 in later releases of their drivers but kept support for the gt640m

HP Recommended

Hi:

 

I apologize.  I didn't see your screenshot with the hardware ID.

 

That is the hardware ID for a Nvidia graphics card, and it shows the driver is installed.

 

Give me a minute to find the driver file that has support for that ID.

 

 

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