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‎12-21-2022 11:24 AM

HP Recommended
Product: HP Pavilion All-in-One - 24-b016
Operating System: Microsoft Windows 10 (64-bit)

I replaced the poor responding Hard Drive on this Pavilion All-In-One 24-B016 with a 1TV SSD and it made a HUGE improvement in performance.  UNFORTUNATELY, the two "CAM SCREWS" at the bottom of the screen REFUSE to re-engage.

Any suggestions would be appreciated.

Category:
3 REPLIES 3

‎12-21-2022 12:10 PM

HP Recommended

hi

all I can suggest is to check if everything is in place, you have this video, which must correspond to your model

https://www.youtube.com/watch?v=rNjFbPKS9ng

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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‎12-21-2022 04:51 PM

HP Recommended

Sadly, the "solution" (a video telling me how to remove the back") did NOTHING to explain how the get the back restored because the screws are NOT reengaging when I put the back on again.  I've tried turning the screws in the release then engage directions and they're NOT securing the back.  The other snaps are all engaged.

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‎12-22-2022 01:25 AM

HP Recommended

Sorry, it says remove/ replace , I don't have time to watch a full video
The logic being that if we redo the reverse operation, it must go ..

this one similar?

https://www.youtube.com/watch?v=MaU_Dng33Is

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Pavilion All in One 24-r014 ssd upgrade
HP Pavilion All in One 24-r014 ssd upgrade
youtube.com/watch?v=MaU_Dng33Is
Do you want us to handle the repair for you? Go to www.comptechnyc.com and fill up the "contact us" form. a quick video on opening of an HP Pavilion all in one desktop, to upgrade the hard drive to a solid state drive
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