• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP Pavilion All-in-One - 24-b016
Microsoft Windows 10 (64-bit)

I replaced the poor responding Hard Drive on this Pavilion All-In-One 24-B016 with a 1TV SSD and it made a HUGE improvement in performance.  UNFORTUNATELY, the two "CAM SCREWS" at the bottom of the screen REFUSE to re-engage.

Any suggestions would be appreciated.

3 REPLIES 3
HP Recommended

hi

all I can suggest is to check if everything is in place, you have this video, which must correspond to your model

https://www.youtube.com/watch?v=rNjFbPKS9ng

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
In this video, we will see how to repair and replace various parts when servicing or upgrading your HP Pavilion 24-b000 AiO computer. Follow the steps in this video to properly remove the specific parts and then safely install the replacement parts for sustained or improved performance. You can ...
HP Recommended

Sadly, the "solution" (a video telling me how to remove the back") did NOTHING to explain how the get the back restored because the screws are NOT reengaging when I put the back on again.  I've tried turning the screws in the release then engage directions and they're NOT securing the back.  The other snaps are all engaged.

HP Recommended

Sorry, it says remove/ replace , I don't have time to watch a full video
The logic being that if we redo the reverse operation, it must go ..

this one similar?

https://www.youtube.com/watch?v=MaU_Dng33Is

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
Do you want us to handle the repair for you? Go to www.comptechnyc.com and fill up the "contact us" form. a quick video on opening of an HP Pavilion all in one desktop, to upgrade the hard drive to a solid state drive
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.