-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -

Create an account on the HP Community to personalize your profile and ask a question
02-07-2023 06:28 AM - edited 02-07-2023 08:04 AM
Hello, I see that a BIOS update is available for my PC but the download is not offered. I have downloaded the sp143841.exe file but before running it I would like to know why it is not downloaded automatically. I have to wait? Can I run the downloaded file? Thank you
-----
Current version: F.48 Available version: F49 rev A
Solved! Go to Solution.
Accepted Solutions
02-07-2023 09:38 AM
A thousand thanks.
02-07-2023 07:40 AM - edited 02-07-2023 07:58 AM
Hi
Sp143841.exe is a valid BIOS update per HP Support https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-pavilion-gaming-desktop-pc-690-0000i/1...
You can install the BIOS update. The "Fixes" section improves security and system compatibility.
As always, losing AC power or shutting down the PC during a BIOS update is not good.
Sometimes a BIOS update can cause unforeseen problems, very rare but it can happen. You will have to weigh the potential risk against the benefit of this update.
02-07-2023 08:07 AM - edited 02-07-2023 08:24 AM
Being proposed by HP for my model, does that mean that it is certainly compatible with my system? Would you recommend upgrading or should I wait? Thank you
-------
Current version: F.48 Available version: F49 rev A
02-07-2023 09:10 AM - edited 02-07-2023 09:23 AM
Hi
It is compatible. You are usually better off doing the update by running the update executable. You have downloaded sp143841.exe.
HP Support Assistant automated BIOS updates sometimes cause problems.
I recommend BIOS updates if you are having a problem with your PC or a required security fix is provided.
You can wait if your PC is running okay. Or you can install now to get the security fixes.
02-10-2023 10:27 AM
I have a similar question - I updated to F.57 in December, which is no longer available on the HP site, and that Bios is causing my machine to intermittently freeze, but there has been no newer Bios update released since then.
02-10-2023 10:45 AM - edited 02-10-2023 10:49 AM
Hi Nittany91
You have a different problem.
Check this lengthy thread https://h30434.www3.hp.com/t5/Business-PCs-Workstations-and-Point-of-Sale-Systems/Firmware-Rollback-... to see what has happened.
There is a fix but it requires editing the EFI System Partition and reprogramming the BIOS. Or wiping the system drive, reprogram the BIOS. Then install Windows clean or use a system image made prior to the faulty BIOS update.
I have no idea when HP will issue a new BIOS version to correct this problem.