cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
JiMMy2021_
New member
4 2 0 0
Message 1 of 2
238
Flag Post

Upgrading RAM memory

HP Recommended
All-in-one 24-g007la
Microsoft Windows 10 (64-bit)

Hello,

 

according to HP diagnostics tool, I have one DDR4 memory in BANK 2 DIMM 1 socket. Memory brand is SK Hynix with 8 GB capacity and 2400 MHz frequency.

 

I want to increase capacity by adding another 8 GB memory.

 

In the old days, it was recommended to upgrade memory from the same memory manufacturer. In case of this PC, it is recommended that also? 

 

In case I can install a memory from different manufacturer, and in case I don't find a 2400 MHz memory, can I install a faster memory, for example, a 2666 MHz memory without the risk of stability problem?

 

Thanks

Jaime

1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
145,103 68,664 22,845 35,025
Message 2 of 2
Flag Post
HP Recommended

Hi, Jaime:

 

You can't go wrong by installing the exact same memory model as the original one, but that is often hard to do.

 

You can run the free utility that I zipped up and attached below and it should provide you the memory part number of the Hynix chip  that HP installed.

 

Personally, I have never had a problem installing compatible memory from different manufacturers in the same PC, so it can be done.

 

What I recommend is to buy a compatible memory chip from Crucial. 

 

I could not find a memory chip for your exact model, but I did find one for a similar model in the series, which should work for your PC too.

 

Crucial 8GB DDR4-2400 SODIMM | CT8G4SFS824A | Crucial.com

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation