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HP Recommended
HP Pavilion 590-p0054
Microsoft Windows 10 (64-bit)

I recently got an HP 590-p0054, that has a 128GB M.2 drive and a 1TB mechanical drive.  The OS is on the M.2 drive, which I wanted to replace with a larger M.2 drive.  I purchased a WD 500gb NVME M.2 drive and a M.2 enclosure to clone the 128gb onto that one.  I used Macrium Reflect to do the cloning, which was successful.  But, when I tried to boot from the WD drive, I received a blue screen, indicating incompatible media to boot from.  Upon further inspection,  I saw that the 128gb drive was a M.2 SATA drive (2 notches).  According to the specs on HP's product specifications page for the 590-p0054, the 128gb drive was listed as an M.2 NVME drive.  Now I have a drive and an enclosure of no use to me.  I thought M.2 drives, with the same key (M) can work in the slot. Well, guess I'm not computer savvy enough to figure out how to figure this out. Just return everything and start over with M.2 SATA equipment. Unless someone out there has any notion how I can straighten this out, without starting anew, all over again.  Any advice would be greatly appreciated. Thanks!

2 REPLIES 2
HP Recommended

Hi:

 

I'm pretty sure a PC with a Lincs motherboard supports NVMe SSD's.

 

Solved: Compatible drives for upgrade - HP Support Community - 8824291

 

The last page in this discussion seemed to indicate that the PC's BIOS needed to be updated.

 

Second drive (m.2 NVME PCIE SSD) won't show in Disk Manageme... - Page 2 - HP Support Community - 73...

 

 

 

 

 

HP Recommended

Good Morning Paul. Thought I'd touch base with you with regards to the issue we've been having. I received a reply from hp community member Bill about this. I did find that my pc m.2 drive is Sata, and is functional. He suggested I use CrystalDiskInfo to find out what interface and transfer rate was being used by the source disk. Low and behold, the results were, Interface: Serial ATA, Transfer Rate: SATA/600. How can this be when the product spec page says M.2 NVME?? I am livid!! I am definitely going to let this Ebay seller my discontent about this. I can't afford a lot of pc downtime, much of my work depends on it. But  I feel I've been mislead. I'm  debating on whether to send this pc back and get another, that's up to specs. Thanks for letting me "vent". Any feelings or thoughts you may have would be appreciated. Thanks.

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