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‎03-31-2020 06:26 AM

HP Recommended

Good Morning,

Yea, got the two memory cards yesterday so now I will continue to try and fix my desktop. I will follow these instructions in this message and forward till I hear from you! Thanks so much for all that you all do to help us that try! I hope everyone is well out there and staying positive!

Happiness & Joy

Glodeo

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‎03-31-2020 01:43 PM

HP Recommended

Hey there, well, I got the new hard drive in and ran the WIN7 SP1 and all went ok till after several minutes a RedScreen Error popped up saying Timed out waiting in @CmdSingleObjUFA Info946 .........telling me to restart. Now what? FBIGUI Manager was in the left corner!

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‎03-31-2020 03:36 PM

HP Recommended

Hi, I shut it down and restarted and the machine went right into installation mode not asking for the disks and then the RedScreen again, this time saying FBI Error UIAInfo: 950, Found CTO Error Flag Unknown process error. Power down and restart the order. I looked at some of the communities answers to the RedScreen and they are saying to leave the ethernet unhooked and do not use the Supplemetal CD. Re~started and the startup repair is running.

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‎04-01-2020 07:57 AM

HP Recommended

Got my Win 7 SP1 to working so now I will hook up the internet and get a good antivirus added. Also need to put the ram in, any suggestions on that one? I guess there is a lot of problems out there, nobody to get help from here! Thanks, I will get online to see if I can figure it out myself.

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‎04-01-2020 04:59 PM

HP Recommended

@Glodeo,

Shut down machine, pulled power cord, remove side panel, and swap out the RAM.   Here are pictures.  Put it all back together then reboot to test. Then your ready to upgrade to win 10.

Use the "Download tool now".   The file will download into your download folder. Follow the instructions for "upgrade this PC to Windows 10"  click to show more.   Read it.  Skip the part about Product Key.  it will pickup the Key.  Start the file in the download folder.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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‎04-02-2020 02:25 PM

HP Recommended

Hi, thank you for your response, when I click the Download tool the only option is to save the file, does not download to run. I will try and do it from the file.

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‎04-03-2020 08:01 AM

HP Recommended

Thanks to all for your help! Got it going and now will take some time to "realize" Win 10! 🙂

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