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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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03-09-2018 03:00 PM
I need help on my PC. When I boot it up I get the no operating system found. I have followed all the steps I can find on the internet and was hoping someone may have a solution. I have ran the hard disk check and everything passed. I could boot up to the bios but can't even get there now. It is Windows 10 pro. If, as I suspect, the hard drive is going, is there any way to get the recovery drive info? Yes, I know I was suppose to burn a disc, but I didn't. Any help would be appreciated. Thanks in advance.
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Accepted Solutions
03-12-2018 08:10 AM
You're very welcome.
03-09-2018 03:09 PM
Hi:
You can clean install W10 at any time by using the Media creation tool at the link below.
https://www.microsoft.com/en-us/software-download/windows10
The utility will allow you to make a bootable W10 USB installation flash drive (you will need at least a 4 GB flash drive for this), or you can save an ISO file, which you can burn to a DVD using your DVD burning program's burn ISO option.
When you get to the part of the W10 installation script where you are asked to enter a product key, select the 'I don't have a product key' option (Skip), and W10 will install and automatically activate once you are connected to the internet.
Now, if you want to see if you can recover any files from the old W10 installation, do not delete any partitions or format the hard drive.
Just let Windows install on the current C:\ partition and it will create a windows.old folder.
After W10 installs, you can explore the windows.old folder and copy any files you want to the new installation/and or a portable hard drive.
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