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Locked

‎12-17-2020 02:29 PM

HP Recommended
Product: Omen 30L
Operating System: Microsoft Windows 10 (64-bit)

My CTO Omen 30L (order placed on Dec 5, expected shipping date Dec 16, arrival Dec 22) has no updates at all and been staying at 'order confirmed'.

 

Now I just want to cancel the order and buy a PC elsewhere to ensure that I get a PC for the holiday. Hp.com states that my order is not cancellable, so I assume I'll need to wait for the shipment to arrive and then return it? In that case, does the restocking fee apply?

 

2 people had the same question
1 REPLY 1

‎12-22-2020 07:52 AM

HP Recommended

@Leocc

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

The_Fossette
I am an HP Employee

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