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01-13-2020 11:03 AM
How can I do a factory reset on my HP Pavilion Desktop - Model: 590-P0044?
Please help, thanking you in advance!!!
01-13-2020 11:43 AM
See if the info at the link below is of help to you...
If not, you can make a bootable recovery drive to reinstall W10, the drivers and software that came with your PC using the HP cloud recovery client utility.
Here is an info link for how to use that utility...
01-16-2020 07:19 AM
Hello Paul, hope all is well.
Nothing worked for me. I had to end up borrowing a laptop and chatting with an HP associate so that they could get on my computer remotely. They created a new recovery disk for me and walked me through the steps on resetting the PC back to the Factory settings. I lost everything I had on there, sucks!!! But at least I can now get back onto my computer. Thanks again for your help, really appreciate it!!!