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HP Recommended
HP Pavilion TouchSmart 23-f364 All-in-One Desktop PC
Microsoft Windows 8.1 (64-bit)

I want to reset my old computer to factory setting to give it away. I have no Windows 8 installation disc or recovery media. I tried using a brand-new USB flash drive, but nothing is large enough. I simple want to clean the computer completely to make it as it was when I purchased it years ago. I am already using a new computer.

6 REPLIES 6
HP Recommended

[ I discreetly withdraw, because @Prométhée  has already anticipated too much. @Prométhée You should always remember that a user could be a beginner and guide him step by step. Too much information at once creates confusion ]

HP Recommended

hi

this one ?

HP Pavilion TouchSmart 23-f364 All-in-One Desktop PC Product Specifications

If you have not modified anything at the partition level, original windows 8 system, see with the f11 function, or directly from the desktop, everything is indicated here:

https://support.hp.com/gb-en/document/c03489643

in the case, or it would not be possible any more you will be able to use, the media microsoft

https://www.microsoft.com/en-us/software-download/windows8ISO

and use driver/ software

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-touchsmart-23-f300-all-in-one-desktop-p...

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

@ub6424 wrote:

. @Prométhée You should always remember that a user could be a beginner and guide him step by step. Too much information at once creates confusion ]


There is not so much information, it's basic, just follow what is indicated in the HP link..
Which is perfectly self-explanatory!
either you use the HP recovery function, or the Microsoft media, it is indicated, practically in all the answers here..
You had just wasted time, asking the user again what he had already mentioned, the model of the computer, is already indicated in his message, so you just have to ask for confirmation..

""

09-29-2022 09:44 AM - edited ‎09-29-2022 10:01 AM

 
 
Product: HP Pavilion TouchSmart 23-f364 All-in-One Desktop PC
Operating System: Microsoft Windows 8.1 (64-bit) "


sorry

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

Apparently, I am over my skill level. I falsely believed I could reset this old computer to factory easily.  It is almost 10 years old (bought in December of 2013)so probably not worth the trouble. I believe it was upgraded from a Windows 8.0 to Windows 8.1. I was hoping to offer it to someone as a gift because it runs fine, it is just old, and I purchased a new HP. Looks like I will be destroying it unfortunately. Thank you for the assistance and offers to help. 

HP Recommended

It's not very complicated
if the function is still present, just follow what is indicated
do you therefore have the possibility of opening the software as indicated?

if this is not possible, you can do otherwise

https://www.groovypost.com/howto/install-windows-81-easy-way/

this is just an example, you will find many tutorials of this type

@TJ103 

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Windows 11 22h2 inside , user

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HP Recommended

Thanks, for the help. I will try this when I get home and let you know.

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